I made an order a little while ago, and everything showed up and is good, except for my camo.
I ordered
http://www.airsoftpark.com/product_i...oducts_id=2586 Flecktarn camo size large.
When it showed up the pants were waist size 29". The order sheet is size 35-39". Far too small for me to wear.
The label of the pants does say 29" as well. If a picture is required, I can upload one as proof.
I contacted airsoftpark to resolve the issue, and they gave me the following options:
Quote:
We would like to solve your problem as a reliable seller.
Could you please kindly sell it in your local shop and then buy a XL size from us?
Or could you please go to your local ship to ask a tailor to modify the waist?
We would like to provide 8% discount for your new order.
Please tell us which solution do you prefer.
Further steps will be followed once we got your confirmation.
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The pants can't be tailored to add 10" of waist size, and in my mind the option to re-buy the pants at a ~$4 (8% off a $50 purchase) savings doesn't seem like an appropriate option.
Unfortunately, to make this all a little more complicated- I am leaving the country on vacation from August 8th until August 24th, and I won't have internet communication until I come back. I can either try and resolve it in the next couple days, or wait till I come back.
Do you guys have any ideas for how we can resolve this appropriately?
July 29th, 2011, 01:02
