Doctor breaks spring guide...charges me for it???

[Gryphon]

Post this guy's name. This is beyond asinine and borders on fraudulent.

[TMSteyrAug]

Ya i agree with you, Lisa.

btw nice avatar

[Freedom Fighter]

A TM spring guide should only run maybe $5 and a metal one WITH ball bearings should only run you about $25-35 tops. If the prices you posted are accurate your getting fucked over big time. The person responsible for selling you those items should be ashamed of himself. There is no way in hell that you should have to pay for a part this individual broke. You know what, I'd like to know who this person is.

[TMSteyrAug]

Originally Posted by Freedom Fighter

A TM spring guide should only run maybe $5 and a metal one WITH ball bearings should only run you about $25-35 tops. If the prices you posted are accurate your getting fucked over big time. The person responsible for selling you those items should be ashamed of himself. There is no way in hell that you should have to pay for a part this individual broke. You know what, I'd like to know who this person is.

Sorry but I think u forgot about LABOR

[TkdMoose]

Post this guys name. The airsoft community deserves to know to steer clear of this person. I would definitely not tolerate that kind of crap, Gryphon is right, it is borderline fradulent.

[Kokanee]

Originally Posted by TMSteyrAug

Sorry but I think u forgot about LABOR

Traditionally, it's customary for a "labour" charge to be quoted for a whole job. It's not proper form to sit there and charge someone individually for labour on each part (especially when changing a spring guide once the mechbox is already open takes all of 5 seconds, maybe 20 w/ lube (and there is ALWAYS time for lube)) and generally try and rip the customer off.

[AvroAero]

I'd say that if he broke the part and it was his fault he should pay. The only time where he should not pay is if there were other parts in the gun that could damage a stock spring guide in which it is his responsibility to inform you of that and it is your responsibility to inform him of what you have in your gun.

[Jar|-|ead]

yeah man thats TOTALLY his fault...he made the mistake not you...if u touched it..thats something else...but yeah...post this person's name...it would be good for all of us to know and also a help to those that MIGHT go to him again...plus a STOCK TM GUIDE is less than $10...plus i got a spring guide ball bearings for $20...yeah seeing that you live in the GTA...you wouldn't happen to go to 6MM imports???...cuz there THEY intentionally break your stuff for you to buy more from them...

[thephenom]

Originally Posted by Lisa

I dont' see why you can't use the trader rating for the feed back. I can understand a small fee for purchasing or stocking the part for you, like say $5 and then labour accordingly (and unlike many car mechanics I wouldn't charge 2 seperate labour charges for something like putting in the spring and a spring guide).

It would be cool to see a Service Oriented Trading Rating, just more convenient to read through to know Person X has excellent experience installing Part Y. (But I guess it's not so hard to read through a trader's history and pinpoint how experience they are.)

And yanhchan, it would be nice to note the doctor's name. (I'll PM on you it to put on a "beware" list)

[yanhchan]

What ticks me off the the fact that he was the one that recommended the freaking TM spring guide in the first place....If you need to know the place/name of the guy PM me I'm not posting it here for a flame war.

[MMMiles!]

I would never consider a TM spring guide to be an upgrade. In fact, it's the first thing I would remove from a new TM gun if you're upgrading the spring at all.

Your gun doc is either trying to pull a fast one on you, or has no clue at all himself.

[dron_jones]

I think there are two separate issues being discussed here:

1) Should you foot the bill for a part that is broken by the guy fixing your gun?

And

2) Are the prices this guy charged you reasonable?

To answer the first question I would say that No, you shouldn’t be responsible for the breakage of a part that you paid to have installed in your gun. If that guy broke it, its his responsibility to replace it. The only time I would say otherwise is in the event that someone is doing a mod or an upgrade which is difficult or delicate and has made explicitly clear to someone that there is the potential for broken parts and that in this event the doctor would not be responsible for broken parts. The client would then have the choice to A) take it to a more confident doctor or B) agree to the risk involved.


As for the second question this problem extends far beyond the realm of gun doctors. Everyone at some time or another has been over-charged for something. Typically this happens a lot with contractors. Some people complain that they were taken advantage of. For me I would have to argue that consumers should be smart. While it is illegal to fraudulently charge someone 5,000$ to fix their fluxcapacitor in their car, it is not illegal to charge someone 700$ to change their front brake pads. It may be excessive and immoral but that is the price you pay for not checking prices with other places. I have friends who are contractors and it is quite common practice to over-quote jobs which come at times when they are too busy to accept them, or require more of a commitment then desired (be it time or travel distance). These contractors are not crooks they just want to make sure that if they accept business it is in their best interest.

The real reason it causes so much uproar here is because this community is a lot smaller and closer knit so people don’t like the thought of others making money off of them.

My recommendation would be to get quotes from more then just one gun doctor and to talk to other players about whether or not prices sound fair.

[JohnnyDo]

I am a firmly beleive in the "you break it, you fix it" rule. I have yet to charge anyone for my own mistakes. If it's my own mistake I own up to it, then fix it out of my own pocket. Offten people will respect you more for it and offten give you a tip to help offset the cost and to show good faith in your work.

I also second the "gun doctor feedback" system on here. So far I have just used my normal ASC feedback. I would even suggest having it seperate or avliable to those who sign up to have it (ie the gun smiths that are regulars on this forum).

[Goldman]

When you say the Gun Doc broke it, do you mean he broke it when he installed it, or do you mean it broke during test-firing?

If you wanted him to test it, he tested it and the part broke, I don't see why he should be on the hook for the part price. You told him to install the TM guide right? If it was the wrong part and broke, that would be the part suppliers fault, or the person who requested the installation.

Now if he broke it while installing, then he should be lible.

[firemachine69]

A little prob Goldman, he recommended the TM spring guide...