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he's a 1 man business. This is not like a microsoft customer support. Even large companies have garbage customer support. Let's give him some space. I'll do my part and stop e-mailing him for at least a month. Hopefully if everyone follows suit, he may get a chance to get the urgent things done swiftly and efficiently out of the way. My first time ordering with him. But I hardly think that with the reviews from the past, he is that kind of guy.
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